Back to NBC.com

Welcome to the NBC Help Center, a great resource to help you get the most out of your viewing experience.

Loading

NBC Help Center
Troubleshooting

Troubleshooting

Troubleshoot technical issues, activate your device, link your TV provider and get back to watching your favorite show on NBC platforms.

Troubleshooting FAQ

NBC App loading and video playback issues
Linking your TV Provider to NBC
Troubleshooting NBC Activation on your device
Audio and volume issues on the NBC App
Troubleshooting closed captioning and subtitles
What do I do if I get an error after entering an activation code?

NBC QUICK LINKS

NBC App
Casting
Parental Guidelines and TV Ratings
Tickets and NBC Studio Tour

RESOURCES

Corporate Info
Jobs
Advertise
Viewer Panel

Copyright © NBC Help Center, Inc.

Terms
Privacy
Video Viewing Policy
Closed Captioning
Accessibility