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Troubleshooting

Troubleshooting

Troubleshoot technical issues, activate your device, link your TV provider and get back to watching your favorite show on NBC platforms.

Troubleshooting FAQ

NBC App loading and video playback issues
Linking your TV Provider to NBC
Troubleshooting NBC Activation on your device
Audio and volume issues on the NBC App
Troubleshooting closed captioning and subtitles
What do I do if I get an error after entering an activation code?

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