Screenshots, pictures or recordings of errors or issues help NBC Digital Support confirm and investigate problems and report them to others so they work towards resolutions.
Some users simply take a picture or video with another device and attach it to the message to us. If you don't have another device or simply want to use the device you're on, follow the links below to see instructions for each mobile platform.
- Apple iOS
- Android - you would need a separate app, but we don't know which one to recommend so please be careful.