This article is meant to offer general guidance. More detailed information on American Song Contest voting can be found here.
Downloading The NBC App is the best way to interact with American Song Contest. The app allows you to vote for ASC artists as you watch live. To get started, just search for The NBC App in the app store for your iOS or Android device.
American Song Contest voting is also available on TikTok. Vote via TikTok by searching “American Song Contest”, available on the App Store or Google Play.
Competition Phases
The live competition consists of three rounds as the artists compete in a series of Qualifying Rounds, followed by the Semi-Finals and the ultimate Grand Final where one state or territory will emerge victorious.
How to Vote on The NBC App
We've made it easy to vote on the NBC App or on NBC.com. You’ll need to set up an NBCUniversal Profile so that you can choose your favorite artists and cast your votes each week.
You can also vote on nbc.com/ASCVote or go to nbc.com/ASCMethods for a list of vote methods available.
Note: The NBC App is just one of the voting methods available to support artists on the show. For more details on voting, visit the show’s voting rules page. Still have questions? See additional troubleshooting steps below.
General Questions
Question: Why am I unable to install or update the app?
Answer: Your device's operating system or app may be outdated. The NBC App supports iOS version 13+ and Android version 5.0+. If your device is running an older operating system, you will be unable to successfully install the app. Please update your device to the latest operating system and then try to install the app again.
Voting Questions
To vote for American Song Contest, you’ll need to set up an NBCUniversal Profile.
The NBC App is just one of the voting methods available to support artists on the show. Check back at the site to see more information closer to voting time! Here’s a tip - You can subscribe to push notifications on The NBC App to get a message as soon as the vote window opens during the ET/CT broadcast! Note: Voting isn’t counted during re-airings of the show.
Question: I am having NBCUniversal Profile sign in or sign up issues, what should I do?
Answer: Please try the troubleshooting steps below:
- If you encounter a message saying "Profile Already Exists - this email address is already associated with an NBCUniversal Profile.": Note that your NBCUniversal Profile uses the email address, Facebook profile, Google account or Apple ID you entered when signing up as its unique identifier. If you signed up using your email address, you can only sign in using that email address. However, if you signed up via Facebook or Google or Apple, you'll have to use your Facebook profile, Google account or Apple ID to sign in; and you cannot sign in with your email.
- If you encounter a message saying "Please enter a valid email address" or an error message regarding your password: You may have signed up through your Facebook profile, Google account or Apple ID and may need to sign in that way instead. However, if you did not sign up via Facebook or Google or Apple, try resetting your password to your email login.
- If you want to reset your password, try resetting it here: com/request-password.
If you do not receive an email from the password reset, you may have used a different email, or you may not have an NBCUniversal Profile account. To create one, use the sign up screen.
Question: Why does it say “You are not eligible to vote”?
Answer: The American Song Contest vote is available in the fifty (50) United States, Washington D.C., Puerto Rico, Guam, American Samoa, US Virgin Islands, and Northern Mariana Islands. For official rules, please go to nbc.com/ASCVoteRules.
Question: Why isn’t the page loading when I try to access the online vote?
Answer: If nbc.com/ASCVote isn’t working for you, we recommend downloading The NBC App from the App Store on your iOS device or Google Play on your Android device.
Question: How do I lock in my votes?
Answer: When the voting window is open, click on the artist(s) you want to vote for, move the slider or tap/click on +/- buttons to the desired number (up to 10), then select "submit votes." You can change your votes anytime until the vote closes. At the end of the applicable voting window, your votes will be cast for the artists you selected.
For more American Song Contest vote questions, visit the vote faq page.