The NBC App offers ad-supported streaming video and a live stream that includes the same commercial breaks as your local station's broadcast.
If you encounter an error or technical issue in a specific ad, please contact us and provide whatever information you can. The following details would be especially helpful:
- What was the nature of the issue (loud audio, glitchy video)?
- Which specific episode or clip were you watching (including season and episode number if applicable)?
- During which commercial break did the issue arise?
- What was the content of the ad (including the name of the advertiser)?
- Which device were you using to watch?
- Were you logged into your NBCUniversal Profile or TV provider account when the error occurred?